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Terms & Conditions


Party Equipment Rental and Entertainment Cancellation Policies: All reservations require a credit card to reserve the equipment selected. By submitting your order, you are agreeing to the cancellation fees as listed below:

  • If cancelled 8 or more days prior to your event - $50 Cancellation Fee or the cost of the rental/entertainment, whichever is less
  • If cancelled within 7 Days of your event (except within 72 hours of event), Cancellation Fee of 50% of total order amount
  • If cancelled within 72 hours of event, Cancellation Fee of 100% of total order amoun

These fees will be charged to the credit card on file.

Cancellation due to inclement weather (rain, lighting, high winds) prior to San Diego Kids' Party Rentals, Inc. (SDKPRI) delivering or setting up rented equipment, will result in a cancellation with any deposit and/or payment able to be applied to another rental time period within 90 days at the Lessee's choosing, pending equipment availability.

Party Entertainment and Performer Policies:

  • Our events are best performed in cool temperature, spacious and relatively quiet areas.
  • Mascot characters appearing for one hour or longer are required to take breaks, 15 min. for every hour appearance. Mascots are those characters who may have limited mobility or visibility due to the nature of their costume.
  • An assistant will always be in attendance with mascots and will remain during breaks to entertain your guests. SDKPRI is not responsible for any injuries/illnesses occurred during your event/appearance. Each child is to be supervised by a parent/guardian during the appearance and activities are entered upon at the child/parent's own risk.
  • If SDKPRI (for some reason beyond our control) does not show up for an event, your deposit is refundable.
  • Event arrival time is subject to a +/- 15 minutes from the requested time.
  • You are responsible for the performers finding suitable parking at your event. If they incur any parking fees or tickets, you will be charged accordingly. If a performer is late due to finding suitable parking at your event, that time will be deducted from your character's appearance or you will be charged for that additional time.
  • You are responsible for any equipment your party guests remove from the performers' bags. You will be charged/billed for any equipment that becomes missing or broken during your event (unless due to normal wear and tear on our part).
  • Deposits and fee balance are not refundable due to the subjectivity of the performance.
  • By submitting this agreement, you hold SDKPRI harmless for any property damage occurred during the appearance.
  • No discounts or refunds are given based on the subjectivity of the actor's performance. Your balance due will be charged upon completion of the event.

Additional Policies for Parties with Entertainment:

  • If the duration of the performance is shortened within 7 days prior to the event, 100% payment or the cost of the orginal duration will be required. These fees will be billed to the credit card on file.

Equipment Rental Agreement:

Note: Driver pick-up time is approximate. Customer is responsible for all the equipment until it is picked up by our driver. Same Driver will return for unit; if not, call office immediately!

  1. Safety/Operating Instructions: In addition to the information set forth in this agreement, customer acknowledges that there are safety and operating instructions on the equipment delivered and agrees to read those instructions and operate the equipment, or allow the equipment to be operated or used, in accordance with those instructions. Customer further acknowledges and understands that SAN DIEGO KIDS PARTY RENTALS, INC. (SDKPRI”) has not agreed to nor have they provided any operators with this rented equipment, and that customer, is solely responsible for the correct and safe operation of this equipment. Customer understands that children's safety depends upon customer providing AT ALL TIMES correct operation of and the use of the equipment, especially the INFLATABLE UNIT. Customer further agrees to keep all equipment away from swimming pool(s) and customer understands and agrees that they will not operate any electrical equipment near water. By entering into this agreement, Customer acknowledges that there is a risk of injury or damage arising out of the use of this equipment. Customer voluntarily agrees to keep and maintain all safety rules for the correct, safe operation and installation and use of all equipment, and to assume any and all risk of injury or damage. In particular, customer will not permit the equipment to be operated by anyone who is not fully qualified and who has not received instruction from customer on the safe operation and use of the equipment, nor shall customer allow any person to use or operate the Equipment when it is in need of repair or when it is in an unsafe condition or situation.
  2. General Release/indemnity Hold Harmless: Customer will take all necessary precautions regarding the items rented, and protect all persons and property from injury or damage. Customer acknowledges that they are in charge of the operation, installation and use of the Rental Equipment, and are fully responsible for its safe operation and installation as well as the return of the Rental Equipment in good working order. Customer acknowledges and agrees that Lessor is not responsible for any injury occurring to Customer, or any guests of Customer or to any other persons using the Rental Equipment, or to any claims by any other person(s) injured by or on account of the Rental Equipment, while the equipment is in the possession of the Customer. Customer agrees to defend, indemnify and hold harmless Lessor from and against any and all liability, claims, judgments, attorneys fees, and costs, of every kind and nature, including, but not limited to, injuries or death to persons and/or damage to property, whether or not such claimant is known or unknown to Customer, which arises out of the use, maintenance, installation, operation, instruction, possession, or rental of any of the Rental Equipment, however caused , but with such claim arising while or such injury or damage occurring while such Rental Equipment is in the actual or constructive possession of Customer. These General Release, Indemnity and Hold Harmless provisions apply to, but are not limited to, any injury, death, damage, claim or liability which may arise on account of the negligence, whether active or passive, of Lessor or Lessor's suppliers, agents, employees, contractors, drivers or installers. Customer further acknowledges that Lessor is not a food supplier or handler, and that any food related items, such as popcorn, which may be supplied with the Rental Equipment, is a straight pass through by Lessor to Customer. Since this additional service is provided to Customer as a courtesy by Lessor, and so long as Lessor advises Customer, in writing, after Customer requests, with the name and address of the supplier of any specific item, Customer specifically agrees to waive and release, Indemnify and hold Lessor harmless from and against any and all claims of whatever kind or nature arising out of or involved with the food items supplied.
  3. Identity of Parties: For the purposes of this Rental Agreement, "Lessor" or "San Diego Kids’ Party Rentals Inc." or “SDKPRI” shall mean San Diego Kids Party Rentals, Inc., its owners, officers, directors, shareholders, employees, contractors, agents and "Customer" shall mean the person(s) or company listed in the "ordered by" and/or "customer" boxes on the front side of this agreement, as well as the person signing the agreement (if different), and their agents and/or employees.
  4. Equipment, Rent, Payment, and Term of Rental Agreement: Customer rents from SDKPRI, as Lessor, that certain equipment described on the front side of this Agreement. The rental fee set forth is payable, in full, in advance, and the rental term shall be that listed as the Start Date & Time and End Date & Time or "Rental Period" on the front side of this Agreement, but all of Customer's obligations arising under the terms and conditions of this Rental Agreement shall run from actual delivery of the Rental Equipment to the actual pick up of the Rental Equipment by SDKPRI. SDKPRI cannot guarantee weather conditions, and if the Equipment is delivered by SDKPRI and accepted by Customer, then Customer shall not be entitled to any refund whatsoever if weather conditions prohibits safe use of the Equipment, or if Customer otherwise elects not to use the Equipment due to weather or other causes.
  5. Clean Equipment Return Policy: Absolutely no "Silly String" (it will eat through the inflatable unit), gum, candy, food or other sticky substances, leaves, grass, or water (other than rain and with water slides) are allowed in or on the SDKPRI's unit(s). If upon pick-up, such cleaning is required, then a $50.00 cleaning fee shall be automatically imposed. Absolutely no sharp objects are to be worn in or on units. If unit is returned to SDKPRI from Lessee with damage due to neglect, such as cuts and tears, Lessee is responsible for all costs of repairs or replacement of damaged equipment.
  6. Delivery: SDKPRI shall deliver the Rental Equipment to the street address specified by Customer as listed on the front side of this Agreement. Customer grants to SDKPRI the right to enter the property at the said street address ("Delivery Address") for delivery, and required set up, if any, and for subsequent pick up of the Rental Equipment and any associated equipment or packing materials at the approximately specified times.
  7. Receipt/Inspection of Rental Equipment: Customer hires the Rental Equipment on an "as is" basis. Customer acknowledges that Customer has inspected the installation of the rental equipment and will personally inspect the rental items prior to its use, and will read the operating/safety instructions prior to use. Customer specifically agrees that such rental items will not be used if Customer finds that it is not suitable for Customer's needs. Customer acknowledges receipt of all items listed in this Rental Agreement, and that they are in good working order.
  8. Possession/Title: Customers right to possession of the Rental Equipment begins upon the items being delivered to Customer's premises and terminates on the actual pick up by SDKPRI. Retention of possession, or any failure to permit the pickup of the item(s) at or after the end of the "Rental Period” specified constitutes a material breach of this Agreement. In the event that the Equipment is not returned for any reason, including theft, the Customer is obligated to pay to SDKPRI the full replacement value for such Equipment plus any and all incidental costs associated with the attempted pick up or recovery of the Equipment by SDKPRI. Title to the rental items is and shall remain in SDKPRI. Customer agrees to keep the Rental Equipment in his/her/their custody and control from the time of SDKPRI delivery of the items, until SDKPRI picks up such items. Customer shall not cause nor permit these items, or any of them, to be sublet, rented, sold, or removed from the Delivery Address, or otherwise transfer such items. If rental items are not returned and/or levied upon for any reason whatsoever, SDKPRI may retake possession of said items without further notice or legal process and use whatever force is reasonably necessary to do so. Customer hereby agrees to indemnify, defend, and hold Lessor harmless from any and all claims and costs arising from such retaking and/or levy. If rental items are levied upon, or otherwise moved from Delivery Address, Customer shall notify SDKPRI immediately.
  9. Care of the Rental Equipment: Customer shall be responsible for any and all damage to any of the Rental Equipment not caused by ordinary wear and tear. "Ordinary wear and tear" shall mean only the normal deterioration of the rental equipment caused by ordinary, reasonable and proper use of the rental equipment. Customer shall be liable to SDKPRI for any and all damage which is not "ordinary wear and tear" in an amount equal to the replacement value. Damage which is not "ordinary wear and tear" includes, but is not limited to, cutting or tearing of vinyl or netting, damage due to overturning, overloading, exceeding rated capacities, breakage, improper use, abuse, lack of cleaning, contamination of or dirtying of rental equipment with non-approved items such as chemicals, non approved food, paint, silly string (see Paragraph 10), mud, clay, or other materials.
  10. Equipment Problems: Should any equipment develop a problem, or does not function correctly at anytime, or Customer does not understand the operating instructions, Customer agrees to immediately cease use of that equipment. In particular, if the equipment includes an INFLATABLE UNIT, and the INFLATABLE UNIT begins to deflate, customer will immediately have the riders exit the INFLATABLE UNIT and then check for one of the following conditions: 1) The motor has stopped; in which case check the power cord connection at the outlet where the unit plugs into the house or generator to make sure that it has not been unplugged; 2) If motor continues to run, check for blockage of the air intake screen on the side of the blower unit. Also, check both air tubes on the back of the INFLATABLE UNIT for snugness and tighten the ties if necessary; 3) If either of these steps corrects the problem, fully re-inflate the INFLATABLE UNIT prior to permitting anyone to use the unit; 4) If you cannot correct the problem , call our office during normal business hours.
  11. Specific Rules and Instructions for the INFLATABLE UNIT: The following rules and warnings must be obeyed in the use of the INFLATABLE UNIT: A) All safety and operating instructions contained on the Bounce must be complied with and followed at all times; B) For the safety of all CHILDREN, ADULT SUPERVISION ISREQUIRED AT All TIMES!; C) No silly string is permitted 10 come in contact with the inside or outside of the INFLATABLE UNIT, this causes irreparable damage to the Inflatable Unit, and Customer acknowledges that if the Inflatable is damaged by "Silly String", then a $1,000.00 fee shall be automatically imposed by SDKPRI and shall be immediately due and payable by Customer; D) WARNING- extra caution and supervision are required for children ages three (3) and under; E) WARNING - It is unsafe to stay in Bounce if winds exceed 15 miles per hour (MPH).Have all persons exit Inflatable, then unplug the blower unit and let Bounce deflate; F) WARNING - Individuals with head, neck, back or other muscular-skeletal injuries or disabilities, pregnant women, small infants, and others who may be susceptible to injury from falls , bumps or bouncing are not permitted in the unit at any lime; G) Do not move the Inflatable Unit from the location where set-up; H) If the INFLATABLE UNIT moves, pull corner(s) back to their original location(s) and re-secure; For other questions regarding the safe installation of equipment, please call our office during at (858) 272-2700. I) do not let the INFLATABLE UNIT rub up against any surface.
  12. Limited Warranty: SDKPRI warrants that the Rental Equipment leased under this Agreement will be in good working order when delivered. All equipment is supplied and maintained subject solely to this warranty. SDKPRI’s sale and exclusive obligations under this warranty is limited to repair or replacement of the rental equipment when SDKPRI determines that it does not conform to this warranty. SDKPRI makes no warranty of merchantability or fitness for any particular use or purpose, either expressed or implied. There is no warranty or representation that the rental equipment is fit for Customer's particular intended use, or that it is free of latent defects. SDKPRI shall not be responsible to Customer or to any third party for any loss, damage, or injury resulting from, or in any way attributable to the operation of, installation of, use of, or any failure of the rental equipment. SDKPRI shall not be responsible for any detect or failure unknown to SDKPRI at the time of delivery.
  13. Compliance with Laws: Customer agrees not to use or allow anyone to use the rental equipment for any illegal purpose or in any illegal manner or in an unsafe manner. Customer agrees at his/her/their sole cost and expense to comply with all municipal, county, state, federal or other governmental or quasi-governmental laws, ordinances and/or regulations which may apply to the use of the rental equipment during the rental period. Customer further agrees to pay all licenses, fines , fees, permits, or taxes arising from Customer's use of the rental equipment, including any subsequently determined to be due. Customer is solely responsible for obtaining any all permits and/or licenses from the appropriate government agencies prior to use.
  14. Legal Fees: In the event that an attorney is retained to enforce any provision of the Agreement, the prevailing party shall be entitled to recover reasonable attorney's fees and court costs in such action or proceeding, in an amount to be determined by the court or arbitrator.
  15. Customer Acknowledgment: Customer acknowledges and certifies that they have had a sufficient opportunity to read this entire Agreement, and agree to be bound by all the terms and conditions on both sides and that they understand its content and that they execute it freely, intelligently and without duress of any kind.
  16. Severability: If any of the terms or conditions of this Agreement are found to be unenforceable, illegal or unconscionable by a court of competent jurisdiction, such item shall be stricken from this Agreement, and the remaining terms and conditions of this Agreement shall stay in full force and effect.
  17. Entire Agreement: This Agreement constitutes the full agreement between SDKPRI and Customer. Any prior agreements, whether written or oral, promises, negotiations or representations not expressly set forth herein shall be of no force or effect. The receipt of the Rental Equipment that is the subject of this Rental Agreement and General Release and the fact that it is in good working order is acknowledged by Customer.
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